
ISO 9001:2026 RESOURCE · UPDATED AUGUST 2026Return to the Resource Shop →
CLAUSE 5.1.1 / LEADERSHIP & COMMITMENT
What signals does your leadership send?
Explore what leaders say, do, reinforce and tolerate - and identify visible actions that can strengthen quality culture.
Designed for: business owners, senior leaders and managers responsible for the effectiveness of the quality management system.
Direction→
Decisions→
Behaviour→
Culture
Do these signals tell the same story?